If you need to reschedule your flight, please reach out to our customer service team as soon as possible.
We will assist you in checking aircraft and crew availability for your requested reschedule. Please note that changes may be subject to additional charges depending on the specifics of the new itinerary. Our goal is to accommodate your needs while ensuring a smooth travel experience.
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Welcome to the Jetvia Frequently Asked Questions page! We’ve gathered answers to the most common questions about our services, from the Jet Card Program to Fractional Ownership and booking. It’s here to help you quickly find what you need. If you still have questions, our team is always ready to help!
Booking / Scheduling
Yes, you can make changes to your flight itinerary after booking, provided the changes are confirmed by email or in writing. Itinerary adjustments are subject to aircraft and crew availability, and additional charges may apply depending on the changes made. If a flight cannot reach its destination due to weather or other circumstances beyond our control, including Force Majeure events, charges will apply for any alternative destination reached.
Our team is here to assist with any updates to your travel plans to make the process as smooth as possible.
We generally provide a departure window ranging from 30 minutes to 2 hours. You can request an extended window as long as it doesn’t interfere with the maximum crew duty date or a scheduled flight. We recommend confirming your preferred departure window with one of our private travel advisors when booking.
Yes, Jetvia offers ground transportation services to ensure your travel experience is seamless from start to finish. Whether you need a ride to or from the airport, we can arrange luxury car services to suit your needs. Just let us know your requirements in advance, and we’ll coordinate everything so you can focus on enjoying your journey.
We do our best to get you in the air as quickly as possible. While we aim to accommodate last-minute requests, we guarantee a plane with at least 48 hours’ notice. Let us know your travel plans, and we’ll work to get everything arranged smoothly and promptly.
Getting a quote for a private jet charter flight is easy! Just give us a call at 979-4-JETVIA, or send us an email at sales@jetvia.com. Our team will be happy to assist you with pricing and any other details you need.
Our Learjet 60 can accommodate up to 7 passengers, plus one additional seat in the belted lavatory. This configuration ensures a comfortable flight for everyone, allowing you and your guests to enjoy your journey together. If you have a larger group or specific needs, feel free to reach out, and we can discuss options that best suit your travel plans.
At Jetvia, we specialize in the Learjet 60, known for its comfort, speed, and efficiency, making it an excellent choice for a variety of journeys. However, if your travel needs require a different type of aircraft, we can also arrange alternatives to suit your preferences. Just let us know your specific requirements, and we’ll find the perfect aircraft for your trip.
Empty Legs
Yes, Jetvia offers last-minute flight deals through our empty leg flights. These are flights that occur when an aircraft is repositioning, and they're available at a significant discount. If your schedule is flexible, this can be a great way to experience private jet travel at a reduced cost.
Flight Experience
Yes, the Learjet 60 has 2 baggage compartments, internal & external. We can generally fit 3-4 check-in sized (28" x 18.5" x 12") or 10 soft-sided carry-on sized suitcases (22" x 14" x 9") or a combination of the above. We can fit 2-3 travel size golf clubs and 3-4 small to midsize suitcases. Ski’s or snowboards, bicycles and other sporting equipment will not fit in the Learjet 60. These items can be shipped.
Yes, absolutely! You’re welcome to bring your own food and drinks on board, and we also offer top-tier catering services to ensure a seamless, stress-free experience. Our concierge team can arrange for personalized in-flight dining tailored to you, so you can relax and enjoy exceptional service throughout your journey.
Onboard a Jetvia flight, you'll have access to a range of amenities to ensure a comfortable and enjoyable experience. In addition to plush seating and ample cabin space, we offer in-cabin snacks, a premium selection of liquors, and a coffee machine to keep you refreshed during your flight. Stay connected with high-speed Wi-Fi and AirText, allowing you to send messages in-flight. If you have any specific requests, our concierge team is here to customize your onboard experience to your liking.
Yes, you can absolutely bring your pets on your Jetvia flight! We know pets are family too, and we love helping make their journey as comfortable as yours. For safety reasons, we do require that pets be secured and leashed while in transport on the tarmac. Once you're in the cabin, your pets can relax with you and enjoy the flight by your side. Whether it’s a quick trip or a longer journey, we’re here to ensure both you and your furry companions have a smooth and enjoyable experience.
Yes, Wi-Fi is available on all Jetvia jets! We understand how important staying connected is, whether for work or personal use, so all of our aircraft are equipped with high-speed Wi-Fi to keep you online throughout your flight.
During the boarding process with Jetvia, our goal is to ensure a safe and swift journey to your destination. You’ll have the convenience of driving directly up to the tarmac, allowing you to board your aircraft immediately. If you prefer, you can also relax in the Fixed Base Operator (FBO) lounge before your flight, enjoying the comfortable amenities while we prepare for your departure. Your comfort and efficiency are our top priorities!
Our Learjet 60 can accommodate up to 59 cubic feet of luggage. If you anticipate needing to bring more than that, please reach out to our concierge team. We’re happy to work with you to make the necessary arrangements to ensure your belongings travel comfortably alongside you.
Fractional Ownership
While specific aircraft selection isn’t available, Jetvia offers a streamlined fleet of meticulously maintained Learjet 60s, ensuring a consistent, high-quality experience across all flights. Our standardized fleet means you can expect the same level of comfort, reliability, and amenities every time you fly with us. This allows us to maintain high safety standards and provide seamless service for each journey.
Fractional ownership with Jetvia allows you to purchase a share of a private jet, giving you access to the aircraft without the full cost and responsibilities of owning one outright. Based on the size of your share, you receive a set number of flight hours per year. Jetvia takes care of all the maintenance, staffing, and operational aspects, so you can enjoy the convenience and luxury of private jet travel without the hassle.
General Information
No, Jetvia does not have a membership program. One of the benefits of flying with us is that you only pay for the flights you take, with no monthly or annual membership fees. Enjoy the freedom and flexibility to book as needed, with no long-term commitments. View our Services
Our cancellation policy requires written notification by email, fax, or mail.
- 72 Hours or More Before Departure: Cancellations made at least 72 hours in advance are fully refundable unless an aircraft has been repositioned. In that case, a 15% cancellation fee may apply.
- 48–72 Hours Before Departure: Cancellations within this window will incur a 25% charge of the quoted trip amount.
- 24–48 Hours Before Departure: If you cancel between 24 and 48 hours before departure, 50% of the quoted trip amount will be charged.
- Less Than 12 Hours Before Departure: Cancellations made less than 12 hours before departure are non-refundable, and 100% of the quoted amount will be charged.
At Jetvia, safety and security are our highest priorities. We maintain rigorous safety protocols, with our fleet undergoing frequent, thorough inspections and maintenance in line with or exceeding industry standards. Our experienced pilots and crew are trained to the highest certifications, regularly participating in advanced training to stay current on best practices and safety innovations.
We specialize in Private Jet Charter Flights for both business and leisure, providing a seamless, luxurious travel experience. For frequent flyers, our Jet Card Program offers convenient access to flights with exclusive benefits and predictable pricing, while our Fractional Ownership Program allows clients to enjoy the benefits of aircraft ownership without the full commitment or costs.
A floating fleet refers to our pool of aircraft that are not permanently assigned to specific routes or bases, but can be dynamically allocated to different airports as needed. This flexibility allows for more efficient use of aircraft resources to meet our clients’ travel requirements.